Terms and Conditions
TERMS AND CONDITIONS OF ACCESS TO WEBSITE AND CONDITIONS OF COURSES ("TERMS AND CONDITIONS")
1.1 Please read these Terms and Conditions carefully as they form the basis of the contract between us. We are Boxology® Academy, company number 105223458 with the registered office at 141 Kilburn Park Road, London, NW6 5LD, and operating from Third Space, 67 Brewer St, London, W1F 9US. These Terms and Conditions tell you information about us and the legal Terms and Conditions on which you will be applying to (a) enter a contract to purchase our Course Materials by enrolling on one or more of our courses or modules ('Application') and (b) use the section of our website www.boxology.academy reserved for successful applicants. When your Application has been accepted by us (‘Enrolled' or ‘Enrolment') you will be granted access to digital content and/or learning services relating to the course/s on which you have Enrolled (‘Course Materials'). By accessing the Course Materials you are giving your express consent for our service to you to commence immediately and you acknowledge that you will immediately lose the right to cancel your Enrolment. We suggest that you print a copy of these Terms and Conditions for future use. In particular, we draw your attention to paragraphs 3 (Application, Enrolment and Fees), 4 (Withdrawal, Refunds and Access to Course Materials), 14 (Applicability of Course Materials and Other Online Materials) and 18 (Liability). By making your Application you are agreeing to enter into a financial commitment. Boxology® Academy strongly recommends that prior to Enrolment you satisfy yourself you fully understand and are able to comply with that commitment.
For a summary of some of the key features of these Terms and Conditions see Key Information at the end. The key features are not intended to replace the Terms and Conditions below which you should read carefully.
1.2 If you access Course Materials, you acknowledge that you will lose the right to cancel your Enrolment; please see paragraph 4 below for more details. If there is anything you are unclear about or if you have any questions, please contact us immediately by telephone or e-mail, details of which can be found in the contact section of our website.
1.3 Once a place has been designated to a participant and that participant accesses the Course Materials, the place can only be transferred to another participant upon written request and at Boxology® Academy sole discretion. Boxology® is under no obligation to transfer a place to another participant. As appropriate and as the context may require references to “prior to Enrolment” may be deemed to mean “prior to commencing a course” and references to “you” may be deemed to mean the entity making the booking and/or the individual undertaking the course.”
1.4 Without prejudice to the above, by Enrolling, you agree to be legally bound by these Terms and Conditions.
1.5 If you do not wish to be bound by these Terms and Conditions, then you will not be Enrolled.
1.6 The headings in these Terms and Conditions are for convenience only and shall not affect its interpretation.
2. Nature of Our Website
2.1 Our website is a place for you to make your application. Details of the current courses and fees you will be required to pay are shown on our website. Our fees may change at any time, but the price changes will not affect any courses on which you are already enrolled.
2.2 Please note that the contents of our website are aimed at users aged 18 years and above, and you must be 18 years or over to make an application.
3. Application, Enrolment and Fees
3.1 Your application will need to follow the procedures set out on our website or instructed by us.
3.2 Details of the amounts payable by you (fees) and the procedures for payment are displayed on our website. By enrolling you are agreeing to be responsible for the payment of the applicable fees in full. You are responsible for ensuring any cost incurred in making such payment including but not limited to bank fees or transfer charges is paid by you and not us. In the event we do not receive payment of fees in full we reserve the right to suspend access to the Course Materials at any time until such time that we do.
3.3 Boxology® is entitled to refuse any application made by you or on your behalf. If your application is accepted, Boxology® acceptance of your application will be notified to you by Boxology® electronically (“the Enrolment Notification”). This will normally happen when arrangements for full payment for the Course Materials have been made by you or on your behalf and been confirmed as satisfactory by Boxology® or any third party acting on our behalf. At that time the contract between us will come into force immediately and you will be considered to be enrolled. The enrolment notification, which will be sent to the e-mail address you gave us on your application, will normally be sent to you when we (or any third party acting on our behalf) receive payment in full for the course.
If you have not accessed the course materials you may withdraw from a course within 14 days of the enrolment notification being sent to you (see paragraph 4).
3.4 You undertake that all details you provide to us (or any third party acting as our agent) at any time including but not limited to your application will be correct; that the credit or debit card, or any electronic cash, which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the course on which you have enrolled.
4. Withdrawal, Refunds and Access to Course Materials
4.1 Upon Enrolment you will be granted access to course materials.
4.2 On condition that you have not accessed the course materials you may withdraw from a course or any reason (including if you simply change your mind) within 14 days of us (or an agent acting on our behalf) sending the enrolment notification. Your ability to withdraw from a course expires after this period or on the date within this period that you access the course materials, as more particularly described below. To withdraw, you must notify us in writing email or registered post within those 14 days. If you are sending via post, you are required to retain evidence of dispatch such as recorded delivery if sending your notification by post or a read receipt if sent by e-mail. You will then be entitled to a full refund from Boxology® in respect of the fees received by us for the course you have withdrawn from. This will be paid as soon as possible, within 14 days of receipt of your cancellation notification. In such instances you will be responsible for any costs incurred by us such as bank fees, transfer charges or merchant service charges from processing/receiving your payment of the Fees and or refunding the Fees.
You agree and understand that your cancellation rights for a full refund will end on the expiry of 14 days from the enrolment notification or as soon as you access the course materials or any area of the website that is only available to enrolled students (whichever is the first to occur).
4.3 Following the expiration of 14 days from the date on which Boxology® has sent the enrolment notification or the date within this 14 day period that you access the course materials, no refunds (including but not limited to pregnancy, illness, injury, relocation or any other change in personal circumstances) will be given. Please see 4.5 for exceptions and see 7 for further information on transfers and course days.
4.4 If you enrol on a course consisting of two or more modules, commencement of the first module is deemed commencement of the whole course and you will be responsible for full payment of the course materials you have purchased.
In any case where you enrol on two or more separate courses at the same time and for each course you receive both an enrolment notification and a discounted price, if you request to cancel one of the courses and are eligible to do so, you will be refunded any amount you have paid for that course up to the date of cancellation. You understand that the discounted price you received for each course will no longer apply and you will remain liable for the applicable full price of the remaining course/s. You agree to pay immediately the difference between the discounted price and applicable full price of the remaining course/s. In the event you do not make such payment your access to the course materials for the remaining course/s will be denied. Under these circumstances Boxology® will no longer be under any obligation to you. No refund will be given of any payments made up to the date of breach.
4.5 If you cancel 14 days prior to the course days commencing and we can fill your allocated slot on the course, we will offer you a full refund. In such instances you will be responsible for any costs incurred by us such as bank fees, transfer charges or merchant service charges from processing/receiving your payment of the Fees and or refunding the Fees. Any cancellation after this, we will not be able to offer you a refund.
5. Computer specification, software support and alterations to the website, courses and the awarding organisation
5.1 You are responsible for ensuring you have suitable internet connectivity and download speed, and for providing and maintaining suitable computer equipment, communications equipment and software (including software updates if required) necessary to gain access to our website and the course materials. Upon request, Boxology® will provide you with a list of free software that you will need to access the Course Materials and that you can install prior to enrolling so that you can test the suitability of the computer, equipment and software you will be using.
5.2 If you are using the computer of a third party (e.g. your employer), it is your responsibility to ensure that you have the necessary consent to do so. If your circumstances change (e.g. if you change employer or if your employer changes its computer, equipment or software) and you no longer have access to a suitable computer for any reason, Boxology® is not responsible for this and no refund of fees will be given.
5.3 Boxology® does not provide software, hardware, or internet support and this is for you to arrange with your own providers. It is your responsibility to ensure that you have sufficient technical competence to operate a computer or electronic device for the purposes of downloading, streaming and viewing course materials. Boxology® is not responsible for any technical problems you encounter with your own software, hardware or the internet when accessing course materials and no refund of fees will be given.
5.4 We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it. This includes but is not limited to changes that we are required to make in the content and structure of our courses in order to ensure continuing compliance with the requirements of national standards and the awarding organisations.
In particular, but without prejudice to the generality of the foregoing, we reserve the right to change the awarding organisation of the courses offered through our website provided that any substituted awarding organisation will provide a qualification of equal level on the national framework as set by the sector skills council; “Active IQ, Cimspa, British Boxing Board of Control”.
Unless stated otherwise, any new features including new content, and/or the availability of new courses or modules shall be subject to these terms and conditions.
6. Information You Provide
6.2 Processing and Disclosure Rights
By accepting these Terms and Conditions you agree to the processing and disclosure of the personal information for the purposes. You also agree that the purposes may be amended to include other uses or disclosures of personal information following notification to you by means of a notice on our website, which you should check regularly. If you would like to review, modify, cancel any part of your personal Information, then you should e-mail us at firstname.lastname@example.org
7. Course Days
7.1 Course days generally relate to courses conducted by Boxology® that you need to attend. It is your responsibility to book on to the relevant Boxology® venue and start date of the course you wish to attend. After booking onto a course you will receive two emails – one that is sent automatically upon booking, which is confirmation that you have a place on the course. The second email will be on or around 4 days prior to the course commencing. If you do not receive the second email, you should contact Boxology® immediately. Bookings are taken on a first come, first served basis and once a course has reached maximum capacity, no more bookings for that course will be taken. Boxology® makes no guarantee that space will be available on your chosen alternative date/s.
7.2 Unless expressly authorised in writing by Boxology®, once you have booked onto a course you may not transfer to an alternative course, start date or venue, or transfer your course to another person. If authorised, such transfer may incur an additional charge. Boxology® is under no obligation to transfer your enrolment to another course or any other person. Boxology® makes no guarantee that space will be available on your chosen alternative course, start date or venue. You are therefore advised to ensure that you are available on all course days before you book onto a course.
7.3 If you fail to attend a course day, no refund will be given and no transfer to the relevant course day of an alternative course will be granted without additional charge. If you fail to attend a course day on which an assessment/s is held, a deferral for that module will also be recorded.
7.4 Boxology® reserves the right to change and/or cancel course dates and venues. No refund of fees will be given in these circumstances. You will be able to transfer to the same course at an alternative venue and or on an alternative start date at no extra cost to you. Boxology® is not liable in any other way for any expenses (including but not limited to travel and accommodation), costs, losses (including but not limited to loss of earnings) or other charges that you may incur as a result of such change or cancellation. Boxology® makes no guarantee that space will be available on your chosen alternative dates.
7.5 You accept certain components of some courses studied via the part time study option and or full time study option are not completed within the advertised duration of such courses. In such instances terms applying to training days and assessment days may apply to such components.
7.6 You accept that you have to pass the pre-requisite online exam before you can attend a course. If you fail, you will not be allowed to participate in the course. No refund or transfer onto another course or date will be allowed. It is your responsibility to read all of the material given to you by Boxology® upon enrolment on to the course and that you should sit the online exam in enough time to allow for a retry (if necessary) before you attend the chosen date of the course.
8. Assessment Days, Training Days and Course Days
8.1 In the event that you fail a practical assessment you have attended, subject to clause 10.5 you may re-book onto an alternative scheduled practical assessment date relevant to the practical assessment you have failed (“re-sit”). This will be charged at the regular booking fee applicable at the time of re-booking. Boxology® makes no guarantee that space will be available on your chosen alternative dates for the practical assessment. You must attend a re-sit not more than 4 weeks of the course you failed. If another re-sit is needed, then you must attend a date not more than 4 weeks of your previous re-sit. If you do not hand in the relevant completed portfolio/homework (if applicable) on the day of the practical assessment, you will need to send it to Boxology® for marking at which time an additional fee may apply.
8.2 You agree to participate in Boxology® set outside homework and outside of the course practice relevant to the course to obtain a pass on the course.
8.3 The advertised duration, starting time and or finishing time of an assessment day, training day or course day is a guide only and is subject to change at any time.
8.4 Certain courses require you to print various documents and either bring them or send them either completed or to be completed, as the case may be, at specific stages of your course as advised by us. You are responsible for printing such documents at your own cost and in your own time outside of scheduled course attendance (including assessment days, training days and course days). Fees do not include the cost of such printing.
8.5 In circumstances where an assessment day, training day or course day is presented in premises that are not owned by Boxology® (‘third party venue operator'), Boxology® will ensure that such premises are in Boxology® opinion suitable for the purpose of delivering such day but otherwise make no guarantee in relation to the facilities provided by the said third party owner. No refund will be given in circumstances where a venue other than the venue advertised is used.
8.6 You are responsible for all damage caused to Boxology®, its customers, employees, sub-contractors and third party vendors (which phrase includes but is not limited to third party venue operators) arising out of your acts or omissions, breach of this agreement, negligence or dishonesty and will indemnify Boxology® accordingly including but not limited to all fines, charges, costs (including reasonable professional costs) and other expenses. This includes but is not limited to the cost of repairing any damage to or loss of property of Boxology® or any of its customers, employees, sub-contractors or third party vendors as described above. Any such amounts shall be payable by you on demand.
8.7 You are required to conduct yourself in an appropriate manner at all assessment days, training days, and/or course days. If you behave in a manner which in the opinion of Boxology® is threatening, abusive, offensive or otherwise unacceptable, Boxology® will have the right to bar you from that and all future assessment days, training days, and/or course days. You will remain liable for all the fees and no refund of fees will be given. If you behave in a manner which, in the opinion of the third party venue operator in which the assessment day, training day, or course day is taking place, is threatening, abusive, offensive or otherwise unacceptable, they will have the right to take whatever action they deem appropriate, which may include banning you from that venue. If you are unable or unwilling to travel for whatever reason and at your own cost to an alternative assessment day venue, training day venue, or course day venue on an alternative scheduled assessment day, training day or course day date, you will remain liable for all the fees and no refund of fees will be given.
8.8 You agree you may be videotaped, audio recorded and photographed by Boxology® as part of your assessment days, training days and/or course days and you consent to Boxology® using your photograph, video and tape recordings and any other likeness of you for any and all promotional and training purposes.
8.9 Course materials and fees do not include your use of the venue in which your course is being conducted or any other venue (in both instances including but not limited to the venue’s facilities and equipment) outside of course hours, during breaks on course, or for personal use at any time. For the avoidance of doubt, personal use is defined as activity not under the direct supervision of the tutor or assessor.
9. Your health and fitness
9.1 References to a course or course material in this section 9 includes, where relevant, assessment days, training days and any materials relating to them. The remainder of this paragraph is to be read subject to this condition.
9.2 It is your responsibility to ensure that you are sufficiently fit, physically, mentally and emotionally, to undertake all components of the course on which you enrol as well as aerobic, anaerobic, resistance, flexibility, stability, muscular strength and endurance exercise. We recommend you obtain medical clearance from your GP prior to enrolment or before commencing any of the exercises contained with the course. It is your responsibility to notify us of any pre-existing medical conditions as well as any special assistance you may reasonably require prior to enrolment or before commencing any of the exercises contained with the course and again if circumstances change throughout the period you are undertaking a course with Boxology®.
You understand that undertaking our courses involves exercise and that the body's reaction to exercise cannot always be predicted with accuracy. Furthermore, you acknowledge that there are risks involved in performing physical activity including but not limited to musculoskeletal strains, pain and injury, and that certain abnormal changes may occur during or following exercise which may adversely affect blood pressure, cause heart attack or even death.
9.3 You acknowledge that you are fully aware of the risks involved in participating in the course on which you enrol which can be physically and mentally demanding. You represent and warrant that you discharge Boxology®, its agents, employees and representatives on a continuing basis from any and all liability for any loss, damage, right of action, expense or injury including death resulting from your participation in the course or in connection with performing, conducting, teaching or instructing course material to the fullest extent permitted by law. You agree this shall be binding on your heirs, next of kin, executors, administrators, assigns and representatives in the event of your death. This clause is not intended to exclude liability for death or personal injury caused by the negligence of Boxology® or its employees, agents or sub-contractors. You acknowledge that you shall be responsible for your omissions, errors or neglect when performing, conducting, teaching or instructing course material. You consent to receive medical treatment which may be deemed advisable in the event of injury, accident or illness during the course.
9.4 Boxology® will provide you with a copy of a Physical Activity Readiness Questionnaire (PAR-Q) and Informed Consent Release and Waiver form (a copy of which is available on the member’s area of the Boxology® website) which you are required to complete and actioned (if applicable) before you attend an assessment day, training day, on the first day of a course.
Please be aware that you will not be allowed to participate in any practical elements of a course if you fail to complete the documentation and complete as outlined above. Fees, travelling costs and other expenditure will not be refunded and re-booking fees will apply.
Furthermore, if the results of these documents indicate you require your GP's consent to perform physical activity and you do not obtain such consent in accordance with these terms and conditions, you should not perform any physical activity related to your course and you will not be permitted entry to the assessment day, training day or course day that you have booked (or been booked) onto. This may prevent you from completing your course. In these circumstances you will need to obtain the appropriate medical clearance and guidance from your GP and re-book another assessment day, training day, course day or course, as appropriate. Fees for such assessment days, training days, course days or courses will not be refunded and Boxology® will not be responsible for your travelling costs or other expenditure that may be wasted and the obligation to make outstanding payments, whether or not they have yet fallen due, will not be cancelled. Any personal information you provide on these forms, will be stored safely and securely. No information you provide will be shared with any Third Party. You have the right of access, right to be forgotten and right of amendment of any personal information that you have included on your PARQ or Informed Consent forms on any Boxology® course. We do need to have access to your personal information for health and safety reasons leading up to and during the course you have enrolled upon, i.e. PARQ, Informed Consent, due to the physical nature of the courses. We hold all information in a safe and secure manner on Google Drive, with access only to Boxology® owners.
10. Progress Reports and Certification
10.1 Awarding organisation certificates to show successful completion of a course will not be issued until after Boxology® (or its agent) has received payment in full for the course for which you are being certificated. The remainder of this paragraph is to be read subject to this condition.
10.2 Boxology® issues eCertificates only. An eCertificate is issued on successful completion of each certification (if any) within the course on which you have enrolled, and upon successful completion and pass of the course in its entirety. No refund of fees will be given in the event you believe a certificate has taken too long to be sent to you.
10.3 All certificates and eCertificates will be issued in the name held on our records at the date you successfully complete the course or module. You should put the name you want displayed onto the application form for the course at the time of booking, this will be the name used on the eCertificate. Please note we are unable to issue replacement certificates in a new name if the change of name occurred after the date you successfully completed the course or module.
12. Applicability of Course Materials and Other Online Materials
12.1 Personal Use
Unless otherwise stated, text on our website and the Course Materials are presented solely for your private, personal and non-commercial use on one computer at a time. Boxology® grants you a limited, non-exclusive and non-transferable licence to use graphic files, audio files, video files, text, hyperlinks, interlinks, search engines and other software associated with the course materials. You represent and warrant that you will not knowingly do anything that may prejudice Boxology® interest in the Course Materials.
12.2 No Copying
When downloadable materials are provided by us you may only download it for personal use. Otherwise, you may not download, print or store any course materials or send or show any copy thereof to anyone other than as authorised in these Terms and Conditions. In the event of any breach of this term:
(i) you will be liable to indemnify Boxology® against any damage (including costs on an indemnity basis) which Boxology® may suffer as a result of such breach; and
(ii) You will be denied any further use of our website and your enrolment will be cancelled. No refund of fees will be given.
12.3 Boxology® will fully comply with its obligations under the Consumer Rights Act 2015 in relation to quality, fitness for purpose and description. Boxology® will exercise reasonable care and skill in the provision of the website and course materials. Unless Boxology® is in breach of these obligations, should the course materials prove defective and/or cause damage to your computer, you and not Boxology® shall assume the entire cost and all damages which may result from any and all such defects. You assume total responsibility and risk for your use of our website and use of all information contained within it.
12.4 Enrolment does not in any way guarantee successful completion or the attainment of the relevant certificate or qualification. It is your responsibility to ensure that the course or module is suitable for your purposes and career development.
12.5 Compliance with Law
We have used our best endeavors to ensure that our website complies with the law of England and Wales. And to our best knowledge comply with the Data Protection Act 2018 with the holding and usage of any personal information provided by you to us (“Boxology®”).
13. Copyright and Exclusivity
The contents of our website (including course materials and any other materials that you may download as part of a course) are protected by international copyright laws and other intellectual property rights. The owner of these rights is Boxology® or other third party licensors. All product and company names and logos mentioned in our website are the trademarks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of enrolling and completing a course. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, recordings, choreography, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example as part of the course.
14.1 Linked Sites
Boxology® makes no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from Boxology® and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that Boxology® endorses or accepts any responsibility for the content, or the use of such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.
14.2 No Linking to or extraction of data or other information from Boxology® site
Any linking to, deep linking to, or extraction from the Boxology® website without the written consent of Boxology® in hard copy with original signature by a director of Boxology® is strictly prohibited.
14.3 Liquidated Damages
Without prejudice to the generality of sub-paragraph 14.2, any third party contravening the provisions of sub-paragraph 14.2 shall be liable for liquidated damages to Boxology® for the aggregate of twice the value of any services sold as a result of such unauthorised activity and all costs incurred by Boxology® whatsoever in researching and dealing with the relevant breach of these Terms and Conditions.
As a result of viewing this website, some information may become stored on your computer. This information may be in the form of a ‘cookie' or similar file which may help Boxology® in many ways; for instance, to improve the content of the website or to improve the matching of users' interests or preferences. If you do not want a cookie to be stored on your computer, most Internet browsers have functions to erase cookies from the computer's hard drive or to block all cookies or to receive a warning before a cookie is stored. You are welcome to use such facilities to prevent the installation of any cookie but by accessing our website you consent to Boxology® use of any information gathered for the purposes mentioned above.
15. Availability of Our Website, Errors and Viruses
We will use all reasonable endeavors to make our website available at all times but cannot guarantee that our website will operate without interruptions. We will use all reasonable care to ensure that our website is error free and that the website and its server are free of computer viruses or other harmful mechanisms but this cannot be guaranteed in circumstances beyond our reasonable control. Subject to Boxology® duty of care as explained Boxology® can accept no liability for our website's unavailability or any errors or viruses that it can contain and you accept that in any such occurrence of these if Boxology® provides an alternative method of delivery you will remain liable for all the fees and no refund of fees will be given. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet-connected device owned, controlled or used by Boxology®.
Any omission or error in any sales literature, web page or site, order form, price list, enrolment notification, order acknowledgement, invoice or other document issued by us may be corrected without liability.
16.1 Limit on Boxology® responsibility to you
Except for any legal responsibility that we cannot exclude in law (such as for death or injury caused by our negligence) we are not legally responsible for any losses that were not foreseeable to you and Boxology® when you enrolled. Loss or damage is foreseeable if either it is obvious that it might happen or if, at the time you enrolled, you made us aware that it might happen. Boxology® is not responsible for losses unless they were caused by a breach on our part. We are not liable for business losses. The course materials are intended for private use only but if used for any commercial or business purpose Boxology® will have no liability to you for any loss of profit or loss of business. If we did not use reasonable care to ensure that the course materials would not cause damage to a device or digital content belonging to you and you can demonstrate that damage was caused by the course materials we will either repair the damage to your device or pay you compensation.
16.2 Your Indemnity to Boxology®
You agree that if any third party (such as the owner of premises used by Boxology® to deliver any of its services) threatens or takes legal action against Boxology® as a result of your acts or omissions (for example if you have caused damage to such third party's property) you will be responsible for all charges and damages (including legal fees of Boxology® and the third party) reasonably payable by Boxology® in relation to the settlement of such claim.
16.3 Limit of Boxology® Liability
If we are liable to you for any reason, our liability will be limited to the amount paid by you to date for the relevant course on which you are currently enrolled and as a result of which Boxology® liability has arisen. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence nor for fraudulent misrepresentation.
16.4 Your Responsibilities
You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
16.5 Legal Limitations
The limitations and exclusions in this clause only apply to the extent permitted by applicable law.
17. Social Media Communication
17.1 Boxology® will use reasonable endeavors to ensure that any facility provided by Boxology® to enable students to communicate with each other, such as Facebook, Twitter, Instagram (or similar facility) or any Boxology® branded pages on social media platforms (together “site/s”), is used appropriately. Inappropriate material will be removed as soon as reasonably possible after we are made aware of it but the sites are provided without further liability to Boxology®.
17.2 It is your responsibility to ensure that any information that you share with other users of any site is accurate and does not breach any third parties' rights including trade mark, database rights, copyright or other intellectual property rights, nor is libelous, obscene, menacing, threatening, offensive, abusive, fraudulent, criminal, nor infringes the rights of other people, such as privacy rights, or is in any way illegal or unlawful. Bear in mind that the information you upload or send us may be published on our sites and can be viewed world-wide.
17.3 By uploading or sending us information you waive your moral rights to be identified as the author of it and also give Boxology® licence to modify such information. We will assume that any information received is for publication on our sites and such other use as Boxology®, in its absolute discretion, may deem fit upon an exclusive, royalty-free, perpetual basis. We have the absolute right, at our sole discretion, to reject or to remove any information from our sites.
18. Liability for Teaching
You acknowledge that you shall be responsible for your omissions, errors or neglect when performing, conducting, teaching or instructing material you may have learned through Boxology® and shall maintain public liability insurance, professional indemnity insurance and any other insurance cover as appropriate for your business and professional qualifications.
We may, at our discretion, alter these Terms and Conditions from time to time in order to (a) make non-material changes to clarify and or update the service we provide or (b) to be consistent with current legislation, and post the new version on our website, following which all use of our website and your enrolment will be governed by that version. You must check the Terms and Conditions on the website regularly. We will give you not less than seven (7) days’ advance written notice of any changes after which time you expressly agree that your agreement with us will be governed by the new Terms and Conditions. If you are unhappy with any changes made by us under this clause 19.1 you may end this agreement by giving us notice as per clause 20 before the changes take effect. If you serve notice and end this agreement your access to any course materials will be suspended from the date you wish the agreement to end or the date the changes to these Terms and Conditions take effect, whichever the sooner. No refund of fees will be given.
19.2 Entire Agreement
These Terms and Conditions and the documents referred to within them (as appropriate), are your whole agreement in relation to Boxology® and any service you obtain from Boxology®. You acknowledge that you have not entered into this agreement in reliance upon any promise, assurance, understanding or other statement, made orally, in writing or implied, by Boxology® or any of its employees or agents and you waive any rights to damages/rescission you may have for misrepresentation (other than a fraudulent misrepresentation) that is not contained in these Terms and Conditions and the documents referred to within them (as appropriate). There are no warranties, representations or agreements, expressed or implied, except those expressly outlined in these Terms and Conditions and the documents referred to within them (as appropriate).
If any provision or term of these Terms and Conditions shall become or be declared illegal, unlawful, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other Terms and Conditions and shall be deemed to be deleted from them.
These Terms and Conditions and your use of our website are governed by the laws of England and Wales and you submit to the exclusive jurisdiction of the English courts of England and Wales.
19.5 Causes beyond Control
Boxology® will not be held liable for any failure to perform any obligation due to causes beyond its reasonable control.
19.6 No Waiver
Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.
19.7 Out-of-court Complaint and Redress Mechanism
If you have a complaint, please write to us by email to email@example.com or firstname.lastname@example.org or by post to, Boxology® Academy, Third Space, 67 Brewer Street, London, W1F 9US. If you are dissatisfied with the decision we make about your complaint you can file your complaint with an Alternative Dispute Resolution (ADR) provider. In the event that any complaint through an ADR is decided in favour of Boxology® we reserve the right to claim from you our reasonable costs and expenses of defending such complaint. Provided the course materials were bought online, any other complaint may be filed on the European Online Dispute Resolution platform http://ec.europa.eu/consumers/odr/. Boxology® is not obliged nor do we intend to submit to an ADR procedure operated by that or any other ADR provider. If you feel your complaint hasn’t been dealt with properly by Boxology®, please visit https://www.activeiq.co.uk/centres/policies-and-procedures/ to complain to our course recognition centre, Active IQ.
19.8 Third Party Rights
The Contracts (Rights of Third Parties) Act 1999 will not apply to these Terms and Conditions or your contract with Boxology®. Boxology® is not obliged to deal with any third party acting on your behalf in relation to any aspect of your enrolment including but not limited to any complaint.
All notices shall be given:
to us via e-mail at email@example.com or by post to Boxology® Academy, Third Space, 67 Brewer St, London, W1F 9US
to you at either the e-mail or postal address you provided upon or have updated since enrolment.
Notice will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or three (3) days after the date of posting. In circumstances where we have not received your notice, you will be required to provide evidence. You are therefore required to retain evidence of dispatch such as recorded delivery if sending your notice by post or a read receipt if sent by e-mail.
These Terms and Conditions replace all other Terms and Conditions previously applicable to the use of our website and your Enrolment.
You have 14 days from the date of enrolment to change your mind and get a full refund. Your right to a refund will be cancelled once you access the course materials or you cancel after the 14 days of enrolment on to the course. Or in circumstances noted in point 4.5 above.
Please make sure you read point 7 above regarding transfers onto another course and/or change a person attending the course.
All services provided by Boxology® will be carried out with reasonable care and skill.
Any of the Course Materials that are in digital format will be as described on our website, fit for purpose and of satisfactory quality. If faulty you will be entitled to a repair or a replacement. In the unlikely event that Boxology® is unable to repair or provide a replacement you can get some of the fees back. If you can show that the fault has damaged your device and Boxology® has not used reasonable care and skill, you may be entitled to a repair or compensation.
This is a summary of your key legal rights. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call +443454 04 05 06.