Policies

MALPRACTICE & MALADMINISTRATION POLICY

Version: 2.0
Effective Date: 16 May 2026
Review Date: 16 May 2027
Responsible Person: Cathy Brown – Director, Boxology® Academy

1. Purpose

Boxology® Academy is committed to maintaining the integrity, fairness and credibility of all qualifications, courses and assessments.

This policy outlines how suspected or confirmed malpractice or maladministration will be managed.

2. Definitions

Malpractice

Any deliberate action or misconduct that compromises:

  • Assessment integrity

  • Qualification validity

  • Certification credibility

  • Fairness of assessment

Maladministration

Administrative errors or failures resulting in non-compliance with procedures or standards.

3. Examples

Examples may include:

  • Plagiarism

  • Fraudulent certification claims

  • Unauthorised assistance during assessment

  • Falsification of records

  • Breach of confidentiality

  • Failure to follow assessment procedures

  • Discriminatory conduct

  • Persistent administrative failures

4. Reporting Concerns

Any suspected malpractice or maladministration must be reported immediately to Boxology® Academy.

Reports should include:

  • Relevant names

  • Dates

  • Evidence where available

  • Description of the concern

5. Investigation Process

All concerns will be:

  • Investigated fairly

  • Handled confidentially

  • Reviewed objectively

  • Escalated to awarding organisations where required

6. Outcomes

Possible actions may include:

  • Additional training

  • Assessment review

  • Reassessment

  • Suspension from courses

  • Withdrawal of certification

  • Referral to awarding organisations

7. Whistleblowing

Individuals raising concerns in good faith will be treated fairly and confidentially wherever possible.

8. Contact

Email: info@boxology.academy
Post: Boxology® Academy
Third Space
67 Brewer Street
London
W1F 9US